MD Connect Bookmarks - Useful Links

Overview

This article is a collection of useful links to commonly referenced Workday Support content and resources to help campus Workday support team operations.

Intended for all campus governance teams with Portal access. Some links are available to public (no login).

Workday Tenants and Status

Workday Tenant Links (Public): https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/42/MD-Connect-Workday-Tenants-and-Links
Non-production tenant access: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/23/Sandbox-and-Lower-Tenant-Passwords-and-Access
MD Connect Workday Status Page (Public): https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=UI5ElxzGbD0_
Workday Websites (Official Status Page, WD Community, Documentation): https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/24/Workday-Websites-Community-Status-Page-Product-Marketplace-Trust-Center

MD Connect Support, Ticket and Change requests, Release Management

MD Connect Support Portal: https://usmd.teamdynamix.com/TDClient/33/Portal/146/MDC-Workday-Support
- Requesting MD Connect Support: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/8/How-to-Request-MD-Connect-Support
- Your tickets/requests: https://usmd.teamdynamix.com/TDClient/33/Portal/Requests/TicketRequests/
- View/update/comment on a ticket: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/7/How-To-View-and-Update-MDC-Tickets-in-the-Portal
Monthly MDC Change Release Procedures: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/61/MD-Connect-Change-Releases-and-Procedures
- Detailed Installed changes reports (Sharepoint): https://usmd.sharepoint.com/sites/MarylandConnect/Lists/Meetings/calendar.aspx
Workday Release Information: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/67/Workday-Releases
Ticket Dashboards (Public):
- Changes: https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=qYDbqoy3wIg_
- MD Connect Tickets: https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=bpddCuDap64_
- Current Year Ticket SLA Performance: https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=oDetoUQmyEg_
MD Connect Sharepoint Site (login required): https://usmd.sharepoint.com/sites/MarylandConnect/
- Governance Meeting Calendar: https://usmd.sharepoint.com/sites/MarylandConnect/Lists/Meetings/calendar.aspx
Governance Team Meeting Invitees: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/158/Governance-Team-Meetings-Invite-List

Knowledge Base / Training / FAQ's

MD Connect Workday Knowledge Base (Most content requires login): https://usmd.teamdynamix.com/TDClient/33/Portal/KB/
Training Materials and Pathways by Role: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Category/30/Workday-Training-Materials

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