MD Connect Bookmarks - Useful Links

A collection of useful links for campus support teams, related to MD Connect Workday support resources, tickets, changes, and other knowledge.

This article is a collection of useful links to commonly referenced Workday Support content and resources to help campus Workday support team operations.

• Workday Tenant Links (Public): https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/42/MD-Connect-Workday-Tenants-and-Links
• Non-production tenant access: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/23/Sandbox-and-Lower-Tenant-Passwords-and-Access
• MD Connect Workday Status Page (Public): https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=UI5ElxzGbD0_
• Workday Websites (Official Status Page, WD Community, Documentation): https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/24/Workday-Websites-Community-Status-Page-Product-Marketplace-Trust-Center

 

• MD Connect Support Portal: https://usmd.teamdynamix.com/TDClient/33/Portal/146/MDC-Workday-Support
  • Requesting MD Connect Support: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/8/How-to-Request-MD-Connect-Support
  • Your tickets/requests: https://usmd.teamdynamix.com/TDClient/33/Portal/Requests/TicketRequests/
  • View/update/comment on a ticket: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/7/How-To-View-and-Update-MDC-Tickets-in-the-Portal
• Monthly MDC Change Release Procedures: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/61/MD-Connect-Change-Releases-and-Procedures
  • Detailed Installed changes reports (Sharepoint): https://usmd.sharepoint.com/sites/MarylandConnect/Lists/Meetings/calendar.aspx
• Workday Release Information: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/67/Workday-Releases
• Ticket Dashboards (Public):
  • Changes: https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=qYDbqoy3wIg_
  • MD Connect Tickets: https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=bpddCuDap64_
  • Current Year Ticket SLA Performance: https://usmd.teamdynamix.com/TDClient/33/Portal/Dashboard?pd=oDetoUQmyEg_
• MD Connect Sharepoint Site (login required): https://usmd.sharepoint.com/sites/MarylandConnect/
  • Governance Meeting Calendar: https://usmd.sharepoint.com/sites/MarylandConnect/Lists/Meetings/calendar.aspx​​​​​​​
• Governance Team Meeting Invitees: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Article/158/Governance-Team-Meetings-Invite-List

 

• MD Connect Workday Knowledge Base (Most content requires login): https://usmd.teamdynamix.com/TDClient/33/Portal/KB/
• Training Materials and Pathways by Role: https://usmd.teamdynamix.com/TDClient/33/Portal/KB/Category/30/Workday-Training-Materials